ebrain provides users and administrators with all the online assistance required to successfully use the ebrain e-learning program. There are three support email addresses as follows:
For administrative questions concerning access please contact email@example.com
For questions about the content please contact firstname.lastname@example.org
For technical problems please contact email@example.com
Registration and logging in
Current members of the ebrain partner organisations listed here should be automatically registered. As a member, you are likely to already have an account, please use the password reset function and enter your usual email address. Alternatively contact your organisation or firstname.lastname@example.org if you need assistance.
On receipt of your username and password, please log in to ebrain to complete the registration process and the 'Getting Started: Common Tasks, Features and Functionality' e-learning lesson.
Note on pop-up blockers
Accessing the e-learning using your Mac
If you use Safari and a window opens but is blank - try resizing the window.
For some videos within the lessons, you will need to install the Flip4mac software. This is a free download from Microsoft that allows you to play windows media files on your Mac, and is accessed via the link below:
User guide and 'How to' videos
Once you have logged into the ebrain learning area, please take a look at the User guide and 'How to' videos. These provide detailed step-by-step instructions on how to perform all the common ebrain tasks.
Frequently asked questions
If you have a query, check here first. For details about the ebrain programme, registration, logging in, etc, you'll either find the answer here, or find directions about who to ask.
Getting started: Common tasks, features and functionality
Once you have logged into ebrain and completed the registration process, the 'Getting Started' e-learning lesson will show you how to navigate around ebrain, how to launch and complete an e-learning lesson, and how to use all other features and functionality.