ebrain provides users and administrators with all the online assistance required to successfully use the ebrain e-learning program. There are three support email addresses as follows:


For administrative questions concerning access please contact

For questions about the content please contact

For technical problems please contact

Registration and logging in


Current members of the ebrain partner organisations listed here should be automatically registered. As a member, you are likely to already have an account, please use the password reset function and enter your usual email address. Alternatively contact your organisation or if you need assistance.


On receipt of your username and password, please log in to ebrain to complete the registration process and the 'Getting Started: Common Tasks, Features and Functionality' e-learning lesson.


For organisations and individuals not covered by the above, or for all other queries, please visit the subscriptions page or email

Note on pop-up blockers

In order to successfully access the e-learning content, it is recommended that you allow pop-ups from the websites: and 

Accessing the e-learning using your Mac


If you use Safari and a window opens but is blank - try resizing the window.


For some videos within the lessons, you will need to install the Flip4mac software. This is a free download from Microsoft that allows you to play windows media files on your Mac, and is accessed via the link below:

User guide and 'How to' videos


Once you have logged into the ebrain learning area, please take a look at the User guide and 'How to' videos. These provide detailed step-by-step instructions on how to perform all the common ebrain tasks.

Frequently asked questions


If you have a query, check here first. For details about the ebrain programme, registration, logging in, etc, you'll either find the answer here, or find directions about who to ask.

Getting started: Common tasks, features and functionality


Once you have logged into ebrain and completed the registration process, the 'Getting Started' e-learning lesson will show you how to navigate around ebrain, how to launch and complete an e-learning lesson, and how to use all other features and functionality.

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